Privacy

This privacy notice tells you what to expect us to do with your personal information. Our email contact details are hello@olso.world

What Information We Collect, Use, and Why We collect or use the following information to provide services and goods, including delivery; names and contact details, website user information (including user journeys and cookie tracking). We collect or use the following information for service updates or marketing purposes; names and contact details, website and app user journey information.

Lawful Bases and Data Protection Rights Under UK data protection law, we must have a ‘lawful basis’ for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases from the ICO (Information Commissioner’s Office). Which lawful basis we rely on may affect your data protection rights which are in brief set out below.

Your Right of Access You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete and you have the right to ask us to delete your personal information. You have the right to ask us to limit how we can use your personal information and you have the right to object to the processing of your personal data. You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. When we use consent as our lawful basis you also have the right to withdraw your consent at any time. If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our Lawful Bases for the Collection and Use of Your Data Our lawful bases for collecting or using personal information to provide services and goods are as follows. Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. We use your personal information to provide access to our website and allow us to provide users with updates when new content is posted to our website that we believe will be of interest. 

Our Lawful Bases for Collecting or Using Personal Information for Service Updates or Marketing are as follows. Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. We use your personal information to provide access to our website and allow us to provide users with updates when new content is posted to our website that we believe will be of interest.

Where We Get Personal Information From and How Long We Keep it Personal information comes directly from you and we will store this information for as long as required to enable your access our services.

How to Complain If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO at www.ico.org.uk

Last updated: 11 February 2025